Water Damage Restoration in Kansas City, MO

Unfortunately, I will not be using Steamatic again for services due to lack of communication as to what was included and a rushed job.

Did a great job…carefully removed stains from our carpet…our tech took his time to meet all our concerns

Worker arrived on time and gave updates about his arrival time. He was courteous and very nice and did an excellent job.

The guys were very personable and seem to respect our belongings. They showed us before and after pictures. I would recommend them for the value and promptness of the job.

Top notch! Always reliable. Jim B is the best!

The guys did fine. Thru didn’t have the little foam blocks to put under the furniture. They said the van did not get stocked with them.

The HVAC people did good also. Arrived late with no explanation, but did a good job cleaning.

The team from Steamatic did a thorough, professional job of cleaning a real mess, we had no idea how close we may have been coming to a house fire due to badly clogged dryer venting. They were polite, hard working, and did a great job! They told us what the problem was behind our dryer not running properly (taking far too long to dry even a small load), fixed the problems that had built up, cleaned everything and put everything back when they finished, and advised us on proper ventilation maintenance. Great service.

We had our carpets, ducts and vents cleaned. Both teams were on time and did an excellent job. The carpet crew even removed some paint stains from the carpet that I did not expect. The price was very reasonable compared to other vendors I called. I would highly recommend their services.

Even though taking the rug to them can be a hassel, the savings make it worth it and I feel like the quality of the clean is much better when you take the rug to them vs in house service.

we were satisfied with the work done

Steamatic and their employees did a first class job when our basement flooded, we have used Steamatic services for many years and always appreciate the courteous way they handled our issue.

Great service.

These guys were VERY professional and nice and we’ll be calling them in the spring to have our hardwood floors done!

These guys are awesome!

Steamatic received a call from Allstate and came early to assess the issue and help. I personally remove the water from the floorings but needed a lot of help with the ceiling. Employees came and helped with information with the assessment and did some work to help block any more water that might come down from the ceiling! Allstate and Steamatic have both been so helpful and fast; it’s been wonderful!!!

My carpets were clean very well there were some areas that they did not clean because they said I didn’t pay for them to move the furniture but nobody told me when I made the appointment that I had to pay for moving furniture so I had to call Company back they responded very quickly came back and cleaned the areas that I needed clean so thank you for your service and the young man was very professional!

I can’t say enough about Steamatic, they are the best. A Steamatic rep was in my house the day after being contacted. The proposals and invoices were clear, and emails and phone calls answered immediately. The remediation crew were calm, fast, happy, more than accommodating, and know their stuff, it was a really great experience.

I have been using Steamatic of KC for many years and they are a wonderful company to do business with, very professional, excellent service and employees, reasonable charges. I recommend them highly.

OK, first the good. The lead representative was knowledgeable. He explained what they were going to do and how. He pointed out areas of difficulty and how he would address them. He spoke with confidence and experience . He would show me when possible what they were facing.
Now the not so good. Obviously vent cleaning is an inherently dirty business. I doubt my vents have ever been cleaned. They did attempt to clean up each area when done. Yet I found several areas where I had to do some cleanup myself. Also, they left at least on vent cover off which I reattached. Some of the stuff they moved they did not get back in place. Not a big deal except for a treadmill which I could not move myself.
Overall, more good than bad. Yet it could have been five stars with some more attention to the after vent cleaning portion.

Your technicians were very nice and professional, and they made sure that I was satisfied with their work before they left.

My first time using this company excellent service on time thorough carpet looks fantastic thank you nice crew also very professional thank you

Quick and easy!

I have had a lot of other carpet companies clean before, but I was very impress with the gentle who came into our home this morning, July 28, 2015. He was very professional, listen and asked questions as to what my exceptions were. He took the time to explain to me exactly what he would be doing and how a lot of carpet once any stain has set for a while get into the mat and is very difficult to get out completely. Once he was finish he asked if there were any spot,stains I would like for him to try again. I was very impress with him and happy with his work. I would recommend Steamatic Company to anyone who would need their carpet clean and will contact them again when ours need cleaning. R. Robinson

Jeffrey Degenhardt the GM was fantastic helping me get whole house pricing over email. He was responsive and accurate. The cleaning technician, Steven Green was EXCELLENT. He was detail oriented, hard working and really cared about doing a good job. I’ll be back.

Larry is punctual, professional and has his system perfected. Carpets look amazing. I would definitely use him again. Thank you Larry for calling me back!

They were great on-time and respectful of my members and clients while they were here. Would recommend using them!

Need carpets cleaned…This company does a variety of cleanings and restotartion..I recommend them to anyone..

The only thing I didn’t like was the pretreatment had a strong odor. Other than that it was a good job

The only complaint I have is that the less experienced guy kept leaving his tools, bag of padding to cover the vents, and attachments on the furniture. I would move them off and he would put them right back. Other than that they did a good job.

had our fridge in storage for a few months and it grew mold inside. they took apart all the removable small pieces, and did a thorough job sanitizing it all.

Staff was very courteous and friendly, went over the areas to be cleaned to discuss problem areas. They were very efficient and attentive to detail. We were extremely pleased with the results.

We have never used Steamatic. We assumed upon a higher price for their work and either did it ourselves or had another company. We finally realized we needed an overhaul in our basement and had them come and really clean the basement and our furniture. I had to call and add things at the last minute and the price was so reasonable and the work was excellent. The technician who arrived had me look over our requirements before starting and sign it. He than, told me what he was doing along the way, he was quick and efficient and a great personality. I highly recommend this company and I have already given out some of their cards.

Very responsive and flexible. Thank you so much for being such great professionals.

I can’t say enough about this company. Great service, great value, great people. They came, they cleaned-repaired, and they left. They were pleasant and kind, and the cost was reasonable.

Hopefully I’ll never need them again but if this happens again I won’t be calling any other company.

Great pricing they pay attention to your needs very polite on time and the technician walked me step by step what they were going to do and it was awesome

They cleaned the darned heck out of a dryer vent that was long; long-ignored; and thoroughly clogged. They were fast, thrifty, polite, clean and…wait…that’s the Boy Scouts! 😆 Seriously though. Great job all around.

Jonathan and Torrey were on time , and did a good job 😊!!!

Steamatic came and cleaned the carpet in my apartment this afternoon. They were very professional, and thorough. The crew was running a little behind, but they called me with their ETA. I recommend getting the pet deodorizer. My apartments never felt so fresh. Very pleased!!

Think the carpets were more wet than usual. Did a really nice job for no longer than he has been with the company. Eli has a great personality. Thank you for another great job!

I called Steamatic for Air Duct Cleaning in my home after a friend highly recommended them to me. Their customer service and service crew is top notch! I spoke with Jeff Degenhardt initially on the phone. He was extremelty knowledgeable and explained the process to me in detail. I had a horrible problem with dust and knew the air quality in my home was poor, I could not believe how much dirt and dust came out of my air ducts!! I used to have to dust every day. Now I dust once a week and the dust is very light. They also installed a deodorizer so my house smells fresh everyday! The crew that came out to my house were so professional and they know their stuff! Thanks for the recommendation, my friend! I will recommend them to all of my friends!

They did a great job for us. Also, CJ helped chase down one of our dogs that escaped when we left the door open. Top notch folks. Thanks so much!

Already provided yesterday. Please advise me by return email or phone if you didn’t receive yesterday’s review.

The guys who did the job showed me before and after photos were polite and answered all my questions to my satisfaction.

Steamatic came out to assess water damage from the recent deep freeze when we had a pipe burst. The 2 female person crew came out to assess the damage, they weren’t there very long, took a few pictures, but refuses to go into the crawl space where there was a secondary leak; We needed them to go look there to assess water damage to the subflooring. They refused. I wasn’t impressed with the service.

Have used Steamatic for years. They have always done a wonderful job !! Highly recommend.

They removed damage furniture and caused further damage to my home ruining handrails,doors, baseboards and walls along the way then said they aren’t responsible.

Home purchased in Sept. 2020 had undisclosed basement seepage issue that was discovered after a lot of recent rain caused standing water in one room and a bit in another room. A next door neighbor told me about 2nd sump pump in exterior of house that had been unplugged(!).

Jonathan and Kenny did a professional job

Steamatic did what they promised to do. They cleaned the floors and put a new top coat of polyurethane on the floors. They look good as new. There was one slight problem and they were johnny on the spot to correct the problem. They are easy to work with and do what they so. We had our wood floors done and they were 25% of the cost of having them sanded and refinished and they did it in two days!. I recommend them highly.

Arrived right on time which is a HUGE plus for us! Very professional young men. Definitely will use them again!

Crappy service never used them

Excellent service. Staff was knowledgeable and efficient. Thank you Steamatic.

Excellent job in stretching my carpet; prompt and on time; friendly and caring; very quick service–scheduled within a few days; the whole staff were professional and friendly; strongly recommend this company.

Did a good job. Thank you.

Excellent service and very cordial workers. Highly recommend.

Excellent service, fast response, highly recommend

Excellent service and excellent results!

KJ and crew did a great job and were very professional when we hired Steamatic to clear our duct and vent system. Would recommend!

They showed up on time & were very professional. They checked in with us during the cleaning to see if we were satisfied with the removal of a couple of stains. The two gentleman were very courteous. I will certainly use them again.

Steamatic got out 5yrs worth of stains, My carpets look amazing!! Excellent Customer services, pet friendly and a great price, I highly recommend them!

I badly needed to have my attic cleaned. We live in a house that was built in 1903. It was remodeled in 1932. I don’t think the attic had been cleaned since. The young men came and removed all the old insulation and debris from the attic in a very professional manner. There were some difficult areas to clean and they sent a large crew out to do that for us. We then had a cleaning bomb set off by them. We were very pleased and would recommend them to anyone needing a very difficult cleaning job.

We have also had our carpets cleaned in the past and been very satisfied.

The techs showed up at the appointed time. Went right to work and were finished in 30 minutes. Can’t get much better than that. Price was what was quoted on the phone. I will use Steamatic again.

The guys were nice, quick and professional. Just thought they would have moved all the furniture they moved back (they did some) and possible vacuum under the vents that had a mess under them

We called and scheduled appointment for Carpet Cleaning 3 days ago. We came to our property at the scheduled time and waited for 1hr, no one ever showed up. Called into the office and was told someone would have to get back with us. We understand things happen, but how unprofessional for no one to call or get back to us? Not the kind of business to consider for professional service.

Guinn Group Properties

Great service. Easy scheduling, access, and invoicing. Will use again!

A lovely team came out, removed everything flood damaged including flooring, base boards, ceiling, and insulation. They did a great job, and were polite and efficient. Noe, Juana, and Deviany were even sweet and friendly to the curious small children who wanted to see their work.

Was so happy with the duct cleaning we turn around and schedule to have our carpets cleaned

Very pleased

The 2 gentleman that cleaned my vents for me did amazing job….I will refer you to family and friends

The service was used for personal.. Was very satisfied with the technician’s attitude as well as his quality performance.

Did a great job.

The (2) young men were very professional and thorough.

Excellent!! Kenny was great–personable, professional. We are glad he was our technician.

D. Davis
Gladstone MO

Came at 11pm to help out a flooding situation.

We had our upstairs carpet cleaned 2 weeks ago. The technician went over and above to remove stains that other companies had worked on and never removed. Our carpet looks new!

We called them for our aunt Nada and right off the bat Cassie made our experience delightful. She gave us a reasonable quote and plenty of options for scheduling. When the crew came they were on time, polite and professional. I would highly recommend using them for any of you air duct needs.

Crew was efficient, courteous, and professional.

Wonderful and diligent job on cleaning our commercial kitchen.

We had a sink overflow and cause damage to a laundry room, closet and downstairs bedroom. They would give me a window of when they were arriving and supposed to call before arriving but never did.They only did part of the work that they were supposed to do. They had the list of items they were supposed to do, yet I was constantly telling them things that still needed done and most of that stuff still did not get done. The ceiling they repaired very obviously looks like it’s been repaired.

Quick in and out, could’ve done the same with my home machine, expected better, didn’t even get up the traffic areas or stains, won’t be using again, buy a Bissell home machine, you’ll be better off

It was amazing see the difference their equipment made to remove the soot without removing the paint from my ceiling

The cleaning was okay not as good as in past years. The techs were not professional in appearance or work ethics. I will contact a different Co. next time.

The two young men were pleasant and conscientious. They answered any questions we had and completed the work in just a couple of hours. Very satisfied!

The young man who cleaned the carpet was very professional. I realized after the carpet dried the coffee stain did not come completely out. Everything else looked nice when completed. Took overnight to completely dry out. It seemed like a long time from other companies who have cleaned carpets for me.

We had recent issue with water damage in our basement from all of the rain in KC. Called Steamatic and they scheduled appointment for next possible day which was 1 day later. Service man came and explained all of the services but did not pressure us but was very informative. He got right to work and did an exceptional job. Very efficient and professional. Carpet came out cleaner than expected. We will difinitely use again in the future as they did a much better job than previous companies we had used,

I chose Steamatic because their prices seemed more affordable than othersand for the great reviews. I was not disappointed. There was a bit of a mishap but Steamatic took care of it free of charge as soon as they could. I am using them again for another house! Thank you, Steamatic!

Quite pleased with their service

Guys did a great job. Came during Covid and very respectful of social distancing. Because of a curve and location of my venting two other companies said they couldn’t do it.

We were extremely pleased with the work performed. Not only were they prompt and efficient, they were friendly and left every area very clean. I had no idea how much dirt had accumulated in our vents over the years. They promised us we were not going to be the poster model for dirty ducts. We have used Steamatic in the past for carpet cleaning and I will now be adding duct cleaning to our regular house maintenance. I highly recommend using this service. Could not be happier.

Did a very poor job on my floors

Steamatic is the best Cleaning company in town.

I was not satisfied with the work

Professional and thorough service – great job!

Great job! Smell is gone!

Absolutely amazing and professional I definitely will return back. Clean and refreshing!!!

The gentlemen who showed up to clean our ducts were very friendly and thorough in their work. They got right to work and completed the project sooner than anticipated. There was very little disruption to us.

Did a very good job upstairs and downstairs, and they were quick and professional

Carpet still dirty! Sent carpet back and nothing changed. Ended up cleaning the spots with household cleaners with no problems. Not sure what’s going on with them. They have been great in the past.

Steamatic was easy to schedule cleaning services with, appeared at the time arranged, cleaned well and fast & the price was competitive with other companies I have used.

Great job

Professional staff and quality results

You guys did a great job on the carpet.👍

They’re professional, quick and do a great job!

Hard working kids.

Sweet, kind personalities of people work here. Two times I’ve had them clean a 2nd hand chair, and both times it turned out great. I wanted a natural version of Scotchgard, and they let me bring in my own spray and sprayed it for me. Thanks, Steamatic!

Connor and his team got out stains I thought were impossible! They did a great job

Employees were very knowledgeable and very polite. Kept me current on what they were doing. Would recommend them and I would request them again.

Not exactly what i expected. The company was professional and fast completing the job. However, i thought they would vacuum the carpet before streaming, but didn’t. The carpet was still wet after 12 hrs. Overall, the experience was average.

The guys were on time, professional and did a great job cleaning our carpet!

Came on time, provided a great job cleaning and was very professional.

They were on time as promised and did a great job.

WE HAD TERRIBLE SERVICE THEY LIED AND DIDN’T DO WHAT THEY SAID

We are so pleased with your work. Connor and Kenny were very professional, and did a terrific job. They were very friendly and efficient. They made our furniture and carpets look great. I will definitely recommend your service to others. Thanks for taking such good care of us.

The technicians hurried through the entire cleaning process and did five rooms in less than an hour. The carpets don’t look any different. I was very disappointed in their service.

A professional company and a great value

Steamatic always does a great job. they were on time, friendly and got right to work. I had a time crunch I had to meet on Sat afternoon, I called Friday afternoon and they were able to accommodate me , booked and ready the next morning.
The carpet looks great and once again Steamatic did what they said they would…

Would definitely recommend Steamatic.

Prompt, polite, efficient

We have used Steamatic to clean our office carpets for about 4 years now. They always do a great job. The workers who come out are always friendly and always do a great job, and the office staff are always wonderful.

friendly crew. they respected I had a indoor cat and was well aware they left doors open inside the rooms and that they closed all doors leading outside. Excellent work. I will use them again.

Steamatic has always done a wonderful job of cleaning my carpets.

Steamatic of Kansas City is the duct work cleaning company I can depend on. My family is breathing much easier since having the duct work cleaned and sanitized. The customer service and performing team were very professional. Thank you for being so “Agile” with the scheduling process, as well as the in-home cleaning process, too.

The guys were so good and nice and polite. Will definitely recommend and will use again.

Very good job in cleaning my vents and cleaning my carpet, I would recommend them, very fair price

Their service techs were on time, professional and thorough. They walked us through how they were going to clean the ducts and vents. We also received before and after photos of the progress. (which is great info to have if you are selling your home)

Ryan & JK showed up on time, got right to work. Cleaned the ducts and vents and cleaned up after themselves.

Nice guys, quick and did a great job!!

I-had water damage to my home from a pipe bursting , they sent over 2 guys around 23 of age , to remove the wet sheet rock in my laundry room. Well they came with NO equipment, I was sleep from working the night before so my friend was there . They her for a butter knife to remove the sheet rock really !!! Then after one week the dryer fans running 24 hours a day for one week Then

OK, they came to remove the WET sheet rock , come on it dry now and I told to take it all out the first time they came , but they didn’t, they also track mud and dirt on my stairs from the worker . Oh yes they send someone out to clean the carpet on my stairs . I was under the impression static was a good a responsible company NOT . I very seldom write reviews but I had to warn consumers out there . My insurance company did not give me a choice to use any other company. But stay away are fight to get another water company out ,they deserve a -5 star!

I contracted Steamatic to clean the 17 duct-vents of my house. They did a great job in a reasonable amount of time for a fair price. Couldn’t ask for a more, and I won’t hesitate to hire them again.

Professional, arrived on time, explained services performed, offered pet deodorizer, etc. Pleased with service and results.

The two guys who came to our house were VERY knowledgeable, professional.and polite.They did a excellent job.Would highly recommended this company to anyone that needs work done.

The team that cleaned my couches were cordial and personable. Would recommend. Thnks again!

Elijah did a great job. He was real nice and knew what he was doing. We are very happy with the results.

Initial scheduling was tough during peak season, but once it was ironed out by talking directly to the office personnel things went well. The lead technician was good with answering questions, as well as assuring me of his goal to take care of me.

Austin was great to work with, keeping me apprised of when he was seeing (service call for duct cleaning due to prior mice).

The crew was very professional and worked carefully..

Detail kitchen deep clean

The technicians were very friendly and professional. They did a thorough job and communicated well during their work. I would recommend Jonathan and his partner with Steamatic.

I had a short-notice request and Steamatic handled it perfectly. The team called in advance and showed up promptly. Bambi and her associate were fast and thorough. They were pleasant and professional. I will call on them again. EC

Excellent job! Timely, courteous, efficient. Have used them twice and will use the again.

I would give this company an A+ Excellent rating. They came ready to work, were efficient, answered all my questions & cleaned up. Left everything in perfect shape. The guys were so nice, friendly, & fun. Great job & didn’t leave till they had gone over everything.👍

Ryan and Marcus came to my home to clean out my air ducts and they did such a great job! They were very kind, respectful, and thorough. Ryan took the time to explain to me everything that was going on and Marcus made sure the entire mess was clean before leaving. The whole thing made a huge difference in my home and I’m very happy with the outcome. Would absolutely recommend!

Steamatic sent a very capable crew. They were on time, organized and efficient. Once we established the power location, the location of vents and air returns, they proceeded to get the job done. The crew answered my questions. They returned the grates to their proper locations and fastened them securely. Steamatic should be commended for a job well done

Carpet was heavily stained. They did a great job removing the stains. Very Pleased.

We have used Steamatic consistently for cleaning our carpet, furniture, drapes and air ducts. Their service results are consistently excellent, and their personnel are very friendly and helpful.

Devante and Noah did an outstanding job at my home. They were informative, professional and very thorough in their work. Highly recommend!

Hired steamatic to come clean our air vents / duct cleaning after getting a huge price increase quote from another company. We had Jeff and Roberto out to do they work and I am more than happy with their service. They were professional, knowledgeable, on time and did the work I was quoted over the phone. What was quoted is what was paid. Very happy with Jeff and Roberto’s service. Thank you both!

Sofa / loveseat surface clean, but debris in cracks. They are stll wet. Clean but soak. My floors are Brand new…I mopped up excess water with new mop

Recently had our carpet cleaned by Steamatic. They did a great job. The technician Takota was very nice and helpful. Would use them again. Definitely recommend their services.

Very good Job very nice and thoughtful

Great service, easy going and simple to deal with. They understood the stress and issues and were confident with what had to be done and completely covered the job. They were all very professional and handled the damages with the ease of experience you would expect from an established company.

Actually showed up early, a plus. Did a good job cleaning, quick and thorough. Fair price & nice guys too. I forgot to ask about moving furniture so we had already done that (not easy for seniors with heavy furniture). Next time will check what they charge to move it, or maybe they should mention the option. Will use them again.

The young man that did the carpet cleaning we’re very nice, very professional and did an excellent job! I will be using you all again next year.

Wish we could have packed them up and moved them with us!!! It’s so HARD to find great carpet cleaning services with great technicians!!!! We really MISS them and their services!!!

We had our living room flora and couches cleaned and they look amazing!! They were in time, and completed the job within an hour and a half. Our tech moved and the furniture himself and put everything back. Our furniture was dry and ready for use just after about 4 hours. Highly recommend!

Great job. Will highly recommend.

We just moved into an old house and had the upstairs remodeled. The house had a bad odor before the remodel but was worse after. My family was coughing and waking up with headaches and sore throats. We hired Steamatic to come out and clean our air ducts and install 2 UV lights. Scheduling was easy and they gave us a price quote over the phone. They called and text that morning when they were on their way and then did a walk through the house to give us the final price. The quote over the phone was too much so they lowered the price once they got there. They sent 2 people and they were really nice and took really good care of our stuff. They spent most of the day here and worked their butts off! They even vacuumed all of our carpets when they were done. They also did a walk through with us to make sure that the house was as clean as what we were expecting. I really appreciated their attention to caring for our home. Not many companies do that. I will definitely have them back out again for any of the services they offer. They definitely treated our house as if it were their own. They also wore masks without asking and I really appreciated that- even though the restrictions have been removed on mask wearing in KC. I thought that was super professional and again- another way they showed us care and respect. Thank you guys! We feel more comfortable in our home knowing the air is clean.

On time, professional, friendly, worked fast and cleaned the carpet to new condition. Great service will use them again.

The guys were on time we’re very professional and friendly and got the job done quickly and it looks really good.

I’ve never used them, and will never use them because one of their vans cut us off and almost caused a wreck with another vehicle. Driving behind them now on the highway and hes weaving in and out of traffic. He also has ear buds in. Thats not very safe. License plate 3WH 114 van #11.

Very unprofessional the carpet techs showed up about 2 hours late and when I asked about it they pretty much told me I could reschedule or go some where else do not recommend this company horrible experience service did not make up for it either carpets looked the same when they were done.

Great job!

Timing was perfect. They understood the assignment .The both of them were very polite, clean, and dressed respectfully. Thanks Steamatic🤗

Thx guys!

DO NOT USE AWFUL WORK 😡😡😡😡😡9 weeks to do a 2 week job

When I called, Bambi answered the phone quickly and answered all my questions. She scheduled me for the next week and let me know how to prepare to have our carpets cleaned. She said they’d arrive between a certain time frame. The morning of, she called to let me know they were running behind and that the technician would give me a call when he was on his way. He did not call but the technician was extra friendly, professional and kind. He wore a mask, but didn’t have it covering his nose. There was a mix up and it took longer than expected to start the service because they had to have someone drop a cleaning wand by. Because of the delay I was given a reasonable discount. Once, he started cleaning it only took about 35 minutes to do 5 rooms and a hallway. They said it would take 8-12 hours for the carpet to dry, but it took a bit longer in some spots. I’m impressed with their commitment to quality and friendliness. I will likely use them again to clean my carpets.

The technician did a great job! He was thorough, did not hurry, answered my concerns as he was working! He was friendly and did not mind me asking questions and talking with me about certain areas that needed extra attention!

Staff was professional and nice. Will use again

Conner and Dwaun came on time and we’re very professional and friendly. It was affordable and done in a timely manner.

We purchased a home a couple of months ago and were concerned about the cleanliness of our vents and furnace. The crew they sent out was amazing, very polite, and professional. They did amazing work. Thank you so much for your very hard work. We were correct in needing the vents cleaned…yuck!!

Thank you, KJ and Austin

Steammatic was very helpful and timely. Our first choice company did not show up, so we contacted Steammatic and they were available on short notice and did a fine job. Good reputation. Turns out my brother and his neighbor used them in the past with good results